About Ecomezy

Real people, real virtual assistants, managing the daily chores of running your store

About Us

Providing Ecommerce Services Since 2003

Welcome to Ecomezy.com, your one-stop solution for ecommerce store management!

We are a team of passionate individuals who understand the challenges of running an online e-business. We are dedicated to providing online store owners with virtual assistants to help manage their daily ecommerce tasks.

Our team of real human assistants is committed to providing exceptional service to help you scale your ecommerce business to new heights.

The demands of managing an online store can be overwhelming, especially for small business owners who are trying to juggle multiple tasks. That’s where we come in. Our virtual assistants are trained to handle a wide range of tasks, from product listings and customer service to social media management and order fulfillment.

We take pride in providing our clients with a hassle-free experience. Our virtual assistants are available to help you with your daily ecommerce tasks so that you can focus on growing your business. We believe that building a successful ecommerce business requires hard work and dedication.

Our goal is to provide our clients with the support they need to achieve their goals.

EcomEzy’s team of virtual assistants consists of experienced professionals who are experts in their respective fields. We take the time to understand your business and its unique needs, and we tailor our services to meet those needs.

Building a strong relationship with our clients is key to our success. Many of our clients have been with us for more than 10 years!

We are proud of the relationships we have built with our clients over the years. Our clients have come to rely on us for their ecommerce needs, and we are committed to maintaining those relationships. We believe that our success is tied to the success of our clients, and we are dedicated to helping them achieve their goals.

Transparency and honesty  is cornerstone in all our dealings. Our pricing is straightforward, and we don’t believe in hidden fees or surprises.

We offer affordable pricing plans to fit every budget. Our team is always available to answer any questions you may have, and we believe in keeping our clients informed every step of the way.

If you’re looking for a reliable and experienced team to help manage your ecommerce store, look no further than Ecomezy.com.

Our virtual assistants are available to help you with all your ecommerce needs, and we are committed to providing exceptional service to help you achieve your goals.

Contact us today to learn more about our services and how we can help you take your ecommerce business to the next level.

eTrust

Why Choose EcomEzy

We have been providing day-to-day assistance to web store and website owners since 2003 in Australia, New Zealand, UK, SE Asia, Middle East, EU and Nth America.

Our commitment to our customers is absolute and we take pride in being able to retain our customers.

Why stay with us so long? For one we are cost effective. Secondly our assistants are reliable – unlike fulltime staff who have sick leave or holidays, we cover those times when you are under stress and short staffed.

Our costs are typically a fraction of a fulltime staff member and you receive a full trained, capable, real-life virtual assistant.

Straight forward pricing

Knowledgeble assistants

Trustworthy and Reliable

Multiple Time Zones

Multiple Ecommerce Setups

FAQ

Frequently Asked Questions

Can you work with Shopify?

Most eCommerce systems operate under the same principles. The tasks our assistants manage are the same no matter what ecommerce system you are using.

What if I need more than one staff member?

Contact us with your specific needs and we will customise a plan to suit your store and the required tasks.

Is there a minimum contract period?

The minimum contract period is 1 month with a maximum time set to 2 hours per day. Although this is not the most economical contract it gives you an opportunity to trial the service.

Can we extend the number of hours per day

Yes, sure. For small stores typically most days tasks will be achieved inside of two hours. However there can be days when more hours are required and if this is the case hours can be shared from day to day

Can e-commerce management services help me increase my sales?

Yes, e-commerce management services can help increase your sales by improving the customer experience, optimizing your product listings, and implementing effective marketing strategies. They can also help you identify and capitalize on opportunities for growth.

What are e-commerce management services?

E-commerce management services refer to a range of solutions that help businesses manage their online stores more effectively. These services typically include product listing, inventory management, order processing, customer service, and marketing.

How can I Manage my Ecommerce store?

Managing an e-commerce store involves several key steps to ensure that your online business runs smoothly and effectively. Here are some essential tips for managing your e-commerce store:

  1. Organize your products: Organize your products into categories and subcategories to make it easy for customers to find what they’re looking for. Use clear, concise product descriptions and high-quality images to showcase your products.

  2. Keep track of inventory: Use an inventory management system to keep track of your stock levels and make sure you don’t oversell. Set up alerts to notify you when inventory levels are low.

  3. Optimize your website for search engines: Use search engine optimization (SEO) techniques to ensure that your website ranks high in search engine results pages. This can include optimizing your product descriptions and metadata, building high-quality backlinks, and improving site speed.

  4. Offer excellent customer service: Provide prompt and helpful customer service to build loyalty and improve your brand reputation. This can include offering live chat support, responding quickly to customer inquiries, and offering easy returns and refunds.

  5. Monitor your analytics: Use analytics tools to monitor your website traffic, sales, and customer behavior. This can help you identify opportunities for improvement and track the effectiveness of your marketing campaigns.

  6. Keep your website up-to-date: Regularly update your website with new products, promotions, and content to keep customers engaged and coming back for more.

By following these tips, you can effectively manage your e-commerce store and ensure that it runs smoothly and efficiently.

Manage and update your opencart store

We offer comprehensive Opencart store updating services to ensure that your store is running smoothly and securely. Our services include backing up your store, checking for compatibility, downloading and installing the latest version, testing your store, and re-enabling extensions and themes. Let us take care of your Opencart store updating needs so you can focus on growing your business.